Ways to Prevent Check Fraud
| Check fraud is on the rise! Mail is being stolen from outside mailboxes as well as getting intercepted during the delivery process. Thieves are looking for checks and they are altering the payee names and cashing them. You may think the correct check has cleared your account, because the amount and check number are the same. But, without viewing the check image online, these altered checks can go unnoticed for more than 60 days or longer before the named payee reaches out because they never received the legitimate check. |
| For online banking users, we recommend monitoring check images daily as they post to your account for any alterations. If you see an altered check, please call us immediately. We offer Positive Pay for monitoring your business account. Positive pay helps prevent fraudulent checks and ACH debits from clearing your checking accounts. If you currently do not use positive pay and would like to learn more about the service, please contact your private banker or client support at 615-515-1700. |
| If you would like to enroll in online banking, consumers may auto enroll on our website at www.truxtontrust.com. Go to Client Login > Online Banking. Business clients requesting online access can contact their banker or contact us at 615-515-1700. |
