An Update from Truxton Trust on Coronavirus (COVID-19)

 

We are Here and Ready to Help

What can we do to help make these challenging times easier on you and your family? We are here for you. Please do not hesitate to reach out directly to your dedicated officer or contact us.

Our full range of services can be accessed online or by phone. Please visit the Client Login options at the top of this site or download our Mobile Banking App:

    

If you aren’t enrolled in online access or need help, please call us at 615-515-1700. 

 

Restricted Access to our Office

Until April 20, 2020, Truxton Trust Company has restricted access to our offices to employees only. The health and safety of our employees and our clients are our top priority. We may lengthen or shorten the duration of restricted office access as circumstances unfold.

 

How to Schedule an Appointment

During the next four weeks, in-person visits to our office may be available to our clients, but these will need to be scheduled via email or phone by appointment only. To schedule an appointment, reach out directly to your dedicated officer, call us at 615-515-1700, or email us at info@truxtontrust.com.   Please expect to be asked to answer a few screening questions about your potential exposure to coronavirus (COVID-19).  This is because we care.  The health and safety of our employees and clients remain our top priority. 

 

“Safer at Home” Order Issued for Nashville

To further combat the spread of COVID-19, the Metro Public Health Department has issued a Safer at Home Order — directing all residents of Nashville and Davidson County to stay inside their homes, and immediately limit all movement outside of their homes beyond what is absolutely necessary to take care of essential needs.  Our bank will remain fully operational during this time to serve our clients as banks and savings and loans companies are considered essential activities.  Most of our employees will be working remotely conducting business as usual via telephone, email, online banking, phone and remote deposit, and all other technological mediums at our disposal. Our ATM and night deposit box next to our ATM are always available 24/7/365 and will continue to be.

 

Promoting Health and Safety

We have taken precautionary measures including increased cleaning and disinfecting, including the ATM, educating employees about prevention, requiring employees to stay home if they feel sick and limiting and distancing employees who are in the office.

 

Fraud Protection

While coronavirus spreads, hackers and scammers are using concerns to steal money and information. Watch out for emails claiming to be from the government or those saying they have information about coronavirus such as a map or a cure. As a reminder, we will never ask you for personal or financial information via email, text, or unsolicited calls. 

To learn more about coronavirus scams, visit the FTC’s website at ftc.gov/coronavirus. For up-to-date information about coronavirus (COVID-19), visit the CDC’s website at cdc.gov/covid19